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I'm getting this message in the log when trying to sync Salesforce to MailChimp:
"Email Opt Out" (HasOptedOutOfEmail) field is not visible, opt out status will not be synced
Where do I need to make the field visible?
"Email Opt Out" (HasOptedOutOfEmail) field is not visible, opt out status will not be synced
Official
Response
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Hi Brian,
If you want SyncApp to sync unsubscribed status from Mailchimp. you need to make HasOptedOutOfEmail visible and editable (by default the field is hidden).
But if you don't want that field to be populated for unsubcribed emails, you can safely ignore the warning.
Thank you.
Regards,
Nugroho
EMPLOYEE
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EMPLOYEE
I’m
confident
Brian,
Thanks for trying out our Salesforce to MailChimp SyncApp.
If you are the admin in Salesforce can you check out your page layout for your role to make sure this field is visible on it like the image below:
If this solves your issue let us know and feel free to give us a shout at our main number if you need any further help.
~Clint
@cazoomiComment -
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Hi Brian,
If you want SyncApp to sync unsubscribed status from Mailchimp. you need to make HasOptedOutOfEmail visible and editable (by default the field is hidden).
But if you don't want that field to be populated for unsubcribed emails, you can safely ignore the warning.
Thank you.
Regards,
Nugroho -
