Get Satisfaction uses Javascript and cookies.

You'll need to enable Javascript and cookies to participate.

sad

I’m frustrated

NetSuite to Constant Contact sync profile stopped working

Edit Subject

This is a critical issue need to be attend ASAP.

My Netsuite-Constencontact sync profile stopped working since 6 june. Lots of complain about sending email to unsubscribe customers. I have manually upload the DO NOT Mail list for now, but I need sync process to be fixed ASAP.

Btw, I've tried everything in the help file, doesnt work.

My account: peter@cellbikes.com.au

Peter

1 person has
this problem +1

Solved

0

Edit

Delete

Remove

Official

Fork

Peter Sheng Ye July 12, 2012 02:38

A screen shot regarding the error

Comment

good solution! good solution! (undo)
- view 0 more comments
- Clint Wilson (Community Ambassador) July 12, 2012 05:03
  
  Peter, thanks for subscribing to SyncApps.
  
  First error is due to your invalid NetSuite credentials in June:
  
  05 Jun 2012 09:47:03 ERROR Error on sync: You have entered an invalid password. Please try again. (Error code: INVALID_LOGIN_CREDENTIALS)
  
  Current issue seems to be around your permissions.
  
  12 Jul 2012 09:11:01 ERROR Error on sync: Invalid saved search ID: 1003. Please make sure search object type is either Contact or Customer and configured user has access permission to the specified saved search.
  Please see this URL if the problem still persists:
  
  http://support.cazoomi.com/entries/21...
  
  Do you have the global permissions to publish a saved search on your employee record?
  
  Feel free to call our main number after 7am PST if you cannot resolve these NetSuite issues on your side with your administrator.
  
  ~Clint
  @cazoomi
  
  Edit
  
  Delete
  
  Remove
- Cancel
- Nugroho Saputro (Official Rep) July 12, 2012 05:19
  
  It seems the problem has been resolved. The last sync does not have the above problem anymore. It is currently in progress:
  
  https://syncapps.cazoomi.com/sync_ins...
  
  Thank you.
  Nugroho
  
  Edit
  
  Delete
  
  Remove
- Cancel
- Cancel
Edit Your Reply (some HTML allowed)
Has the status changed?

<a href="https://d37wxxhohlp07s.cloudfront.net/s3_images/762864/2012-07-12_12-37-11.png?1342060666"><img src="https://d37wxxhohlp07s.cloudfront.net/s3_images/762864/2012-07-12_12-37-11_inline.png?1342060666" alt="" /></a> A screen shot regarding the error

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly
Cancel

Reply to This Topic (some HTML allowed)
Has the status changed?

How does this make you feel? Add Image

I'm
e.g. happy, confident, thankful, excited sad, anxious, confused, frustrated indifferent, undecided, unconcerned kidding, amused, unsure, silly